Returns Policy

All Sales Are Final — With Exceptions

Because of the nature of our products, all sales are final once an order is confirmed and dispatched. Opened consumables (flower, hash, oils, edibles, capsules) cannot be returned once opened. We make exceptions for the situations below.

Eligible for Return or Replacement

• Items damaged in transit
• Incorrect item shipped
• Unopened items in original packaging, within 14 days of delivery

How to Request a Return

Contact us within 14 days of delivery with your order number and a description (and photo, if applicable) of the issue. We'll confirm next steps by email — most eligible returns are resolved with a replacement or refund to your original payment method.

Cancelling Before Shipment

If your order is still pending or processing, you can cancel it yourself from Order History — no need to wait for a response.